Excellent customer service. We asked for assistance to pick us up at the cruise port at the last minute, and Seamus coordinated a taxi for us immediately. It was more expensive than if we would have booked it directly with the taxi, but having never been there before, we wanted the assurance of a reliable ride.
The guys at the shop were very patient and informative on how to ride the e-bikes, and gave us suggestions. Ride to Slieve League cliffs was so much fun. Put the bike in Turbo mode and just pedal up hill ... not too difficult and the scenery was amazing. On the ride back down, we stopped at The Rusty Mackeral for a beer and lunch. Great historic pub. We missed the rain while in the pub.
This was the best day of our 11 day cruise around Ireland. I would definitely recommend Ireland by Bike for any adventurous traveler.